All goods purchased at Diawéne can be returned within 14 days after the customer has received their order. If you wish to return your item, be sure that the item is still in perfect condition. We reserve the right to refuse any returns that do not match with these criterias.

Please email us at: hello@diawene.com in order to receive information how to return your order.

Once received we will inspect the item and as long as they are in there original condition we will initiate your refund within 48 hours of receiving the return. Shipping costs will be deducted from the original purchase price when your money is refunded. Sales items can not be returned.

Diawéne reserves the right to refuse a refund or exchange on items deemed not to be resalable. Your statutory rights are not affected. If an item is damaged/faulty you must contact us at hello@diawene.com upon receiving the item and providing us with detailed images of the damage/fault.

You have a 2 year warrant.